Open a ticket and our team will follow up by email. For complex or time-sensitive issues, priority phone support is on the way.
Open a support ticket
Give us the details and we’ll get back to you. You’ll get a reference number to track it.
Ticket received
Typical first reply within one business day
Priority phone support
For complex or urgent issues that are easier to talk through.
Coming soon
Rolling out for Pro accounts. In the meantime, choose Urgent above and mention “callback” and we’ll ring you.
Custom data setup & migration
Already have contacts, sponsors, budgets, or documents in spreadsheets or another tool? Our team can import and organize your existing data for you, so you start with everything already in place.
WHITE-GLOVE
Contacts & CRMSponsors, vendors, talent, media — types, orgs, and notes intact.
BudgetsLine items and categories mapped into your event budgets.
Packages & sheetsSponsorship tiers, pricing, and inventory brought over cleanly.
DocumentsContracts, permits, and files uploaded and tagged by event.
We’ll review your files and send a simple plan — no obligation.
